Exploring the critical attributes of robot chef restaurants and their impact on customer perceived value : a mixed-methods study
Jinhong Gong, Xinhua Guan, and Tzung-Cheng Huan
| Year of publication: |
2025
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|---|---|
| Authors: | Gong, Jinhong ; Guan, Xinhua ; Huan, Tzung-cheng |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 37.2025, 2, p. 522-540
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| Subject: | Customer perceived value | Food authenticity | Food quality | Negative attitude toward robots | Restaurant attributes | Robot chefs’ competence | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Roboter | Robot | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Kundenwert | Customer value | Produktqualität | Product quality | Lebensmittel | Food | Taiwan |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-02-2024-0242 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015210202