Exploring the impact of patient internet usage on patient-physician interaction, satisfaction and revisit intention : a comprehensive study
Year of publication: |
2024
|
---|---|
Authors: | Kamboj, Preeti ; Agrawal, Amit Kumar ; Chatterjee, Sheshadri ; Hussain, Zahid ; Misra, Sanjay |
Published in: |
International journal of law and management. - Bingley : Emerald, ISSN 1754-2448, ZDB-ID 2424409-0. - Vol. 66.2024, 2, p. 288-302
|
Subject: | Revisit intentions | Patient-physician interaction | Policy | Patient behaviour | Health care information system | Hospitals | Kundenzufriedenheit | Customer satisfaction | Patienten | Patients | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Gesundheitsversorgung | Health care |
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