Exploring the knowledge structure of the relationship between value co-creation and customer satisfaction
Juan-José Nájera-Sánchez, Ricardo Martinez-Cañas and María-Ángeles García-Haro and María Pilar Martínez-Ruiz
| Year of publication: |
2022
|
|---|---|
| Authors: | Nájera-Sánchez, Juan-José ; Martinez-Cañas, Ricardo ; García-Haro, María-Ángeles ; Martínez-Ruiz, María Pilar |
| Published in: |
Management decision. - Bingley : Emerald, ISSN 1758-6070, ZDB-ID 2023018-7. - Vol. 60.2022, 12, p. 3366-3387
|
| Subject: | Bibliographic coupling | Customer satisfaction | Research avenues | Service industries | Value co-creation | Kundenzufriedenheit | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Dienstleistungssektor | Service industry | Service-Dominant Logic | Service-dominant logic | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/MD-07-2021-0930 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013455973