Exploring the relationship between emotional labour and work engagement through a three-phase framework, incorporating mediation and moderation analyses
Year of publication: |
2025
|
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Authors: | Liu, Chih-Hsing ; Lin, Wen-Pei ; Ng, Yen-Ling |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 126.2025, Art.-No. 104089, p. 1-18
|
Subject: | Trust | Challenge stressor | Knowledge self-efficacy | Shared language | Supervisor support | Value cocreation | Emotion | Leistungsmotivation | Work motivation | Vertrauen | Confidence | Arbeitsleistung | Job performance | Wissenstransfer | Knowledge transfer | Arbeitszufriedenheit | Job satisfaction |
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