Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb
Lena Jingen Liang, Hwansuk Chris Choi, Marion Joppe
| Year of publication: |
January 2018
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|---|---|
| Authors: | Liang, Lena Jingen ; Choi, Hwansuk Chris ; Joppe, Marion |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 69.2018, p. 41-48
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| Subject: | Airbnb | Repurchase intention | Switching intention | Satisfaction | Trust | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2017.10.015 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011821815