Exploring the role of technology readiness in developing trust and loyalty for e-services
Year of publication: |
2013
|
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Authors: | Purani, Keyoor |
Published in: |
E-marketing in developed and developing countries : emerging practices. - Hershey, Pa. : Business Science Reference, ISBN 978-1-4666-3954-6. - 2013, p. 291-303
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Subject: | Arbeitsuche | Job search | Digitale Dienste | Web-based service | Innovationsdiffusion | Innovation diffusion | Dienstleistungsqualität | Service quality | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing | Indien | India |
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