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Exploring two explanations of loyalty in application service provision
Goode, Sigi, (2014)
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn, (2014)
The "I love o hate them" relationships with cell phone service providers : the role of customer inertia and anger
Carter, Leanne, (2016)
Service employee adaptiveness : Exploring the impact of role-stress and managerial control approaches
Sahadev, Sunil, (2017)
Systematic review of determinants of sales performance : Verbeke<i>et al.</i>’s (2011) classification extended
Chawla, Vaibhav, (2020)
The indirect experience of nature : biomorphic design forms in servicescapes
Kumar, Deepak S., (2020)