Fallacy of continual improvement in the longitudinal study of ISO 9001 and IATF 16949 standards
Neeraj Yadav and Pantri Heriyati
| Year of publication: |
2024
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|---|---|
| Authors: | Yadav, Neeraj ; Heriyati, Pantri |
| Published in: |
The international journal of productivity and performance management. - Bradford : Emerald, ISSN 1758-6658, ZDB-ID 2024364-9. - Vol. 73.2024, 3, p. 700-718
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| Subject: | Continual improvement | Customer satisfaction | IATF 16949 | ISO 9001 | Longitudinal study | Quality management system paradox | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Kundenzufriedenheit | Längsschnittanalyse | Longitudinal analysis | Vorschlagswesen | Employee suggestion system | Industrie | Manufacturing industries | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJPPM-12-2021-0716 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014512329