Features - EMPLOYMENT PRACTICES - Missing in Action - What should employers do when an employee doesn't show up or call in for days on end?
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HRMagazine : on human resource management. - Alexandria, Va : Society for Human Resource Management, ISSN 1047-3149, ZDB-ID 10496026. - Vol. 46.2001, 4, p. 68-73
EMPLOYMENT & STAFFING - Call Centers Come Home - To reap the potential benefits of using home-based call center workers, employers must look carefully at such issues as selection, training and compensation.
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