Field-level customer support decision model for high-tech products in India
K. R. Ravi Shankar, P. Vijayaraghavan and T. T. Narendran
Year of publication: |
2007
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Authors: | Ravi Shankar, K. R. ; Vijayaraghavan, P. ; Narendran, T. T. |
Published in: |
International journal of management and decision making : IJMDM. - Geneva : Inderscience Enterprises Ltd., ISSN 1462-4621, ZDB-ID 20830129. - Vol. 8.2007, 2/4, p. 290-317
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