Fields of gold : perceived efficacy in virtual teams of field service employees
Year of publication: |
2011
|
---|---|
Authors: | Schepers, Jeroen ; Jong, Ad de ; Ruyter, Ko de ; Wetzels, Martin |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 14.2011, 3, p. 372-389
|
Subject: | Außendienst | Field sales force | Kundenservice | Customer service | Virtuelles Team | Virtual team | Groupware | Arbeitsleistung | Job performance |
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