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Forging a stronger academic-practitioner partnership : the case of Net Promoter Score (NPS)

Neil Thomas Bendle, Charan K. Bagga, and Alina Nastasoiu
Year of publication:
2019
Authors: Bendle, Neil T. ; Bagga, Charan K. ; Nastasoiu, Alina
Subject: Betriebliche Kennzahl | Financial ratio | Wissenschaftliche Methode | Scientific method | Bibliometrie | Bibliometrics
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