A framework for identification of high-value customers by including social network based variables for churn prediction using neuro-fuzzy techniques
| Year of publication: |
2013
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|---|---|
| Authors: | Abbasimehr, Hossein ; Setak, Mostafa ; Soroor, Javad |
| Published in: |
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 1604776. - Vol. 51.2013, 4 (15.2.), p. 1279-1294
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