From customer to partner engagement : a conceptualization and typology of engagement in B2B
Year of publication: |
[2018]
|
---|---|
Authors: | Reinartz, Werner J. ; Berkmann, Manuel |
Published in: |
Customer engagement marketing. - Cham : Palgrave Macmillan, ISBN 978-3-319-61984-2. - 2018, p. 243-268
|
Subject: | Kundenintegration | Customer integration | B-to-B-Marketing | Business-to-business marketing | Kundenzufriedenheit | Customer satisfaction |
-
More is not always better : the impact of value co-creation fit on B2B and B2C customer satisfaction
Gligor, David M., (2022)
-
Hurtak, Stefan, (2022)
-
Marketing, sales and customer management (MSC) : an integrated overall B2B management approach
Hofmaier, Richard, (2015)
- More ...
-
Essays on customer engagement strategies and tactics in business and consumer markets
Berkmann, Manuel, (2020)
-
The effect of content on zapping in TV advertising
Becker, Maren, (2023)
-
Berkmann, Manuel, (2024)
- More ...