From electronic WOM to social eWOM : bridging the trust deficit
Year of publication: |
2017
|
---|---|
Authors: | Pihlaja, Jaakko ; Saarijärvi, Hannu ; Spence, Mark T. ; Yrjölä, Mika |
Published in: |
Journal of marketing theory and practice. - Statesboro, GA : Assoc., ISSN 1069-6679, ZDB-ID 2034622-0. - Vol. 25.2017, 4, p. 340-356
|
Subject: | TripAdvisor | Virales Marketing | Viral marketing | Social Web | Social web | Soziales Netzwerk | Social network | Digitale Plattform | Digital platform | Hotellerie | Hotel industry | USA | United States |
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