Fuzzy methods and satisfaction indices
Sergio Zani, Maria Adele Milioli and Isabella Morlini
| Year of publication: |
2012
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|---|---|
| Authors: | Zani, Sergio ; Milioli, Maria Adele ; Morlini, Isabella |
| Published in: |
Modern analysis of customer surveys : with applications using R. - Chichester : Wiley, ISBN 0-470-97128-2. - 2012, p. 439-497
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| Subject: | Statistische Methode | Statistical method | Fuzzy-Set-Theorie | Fuzzy sets | Befragung | Interview | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009502488