Gamification in loyalty programs : impact on intrinsic motivation and consumers' needs for competence and relatedness
Year of publication: |
2023
|
---|---|
Authors: | Oliveira, João ; Pires, Paulo Botelho |
Published in: |
Promoting organizational performance through 5G and agile marketing. - Hershey, PA : IGI Global, ISBN 978-1-6684-5523-4. - 2023, p. 122-142
|
Subject: | Konsumentenverhalten | Consumer behaviour | Motivation | Kundenbindungsprogramm | Loyalty program | Gamification |
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