Getting customers’ ideas to work for you : learning from dell how to succeed with online user innovation communities
Year of publication: |
2010
|
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Authors: | Gangi, Paul Michael Di ; McLure Wasko, Molly ; Hooker, Robert |
Published in: |
MIS quarterly executive : a research journal devoted to improving practice. - Bloomington, Ind. : School, ISSN 1540-1960, ZDB-ID 2083867-0. - Vol. 9.2010, 4, p. 213-228
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Subject: | Kundenintegration | Customer integration | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Innovationsmanagement | Innovation management | Erfolgsfaktor | Success factor | Konsumentenverhalten | Consumer behaviour |
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