Global corrective action preventive action process and solution : insights at the Nokia Devices operation unit

Anne-Maarit Majanoja, Linnéa Linko, Ville Leppänen

Year of publication:	2017
Authors:	Majanoja, Anne-Maarit ; Linko, Linnéa ; Leppänen, Ville
Published in:	International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 20.2017, 1, p. 29-47
Subject:	corrective action \| preventive action \| delivery quality \| DQ \| corrective action preventive action \| CAPA \| operation unit \| quality practices \| customers perception \| global IT solution \| Wahrnehmung \| Perception \| Kunden \| Customers

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