Green cooperation in last-mile logistics and consumer loyalty : an empirical analysis of a theoretical framework
Year of publication: |
2023
|
---|---|
Authors: | Yang, Hye-jeong ; Fang, Mingjie ; Yao, Jinge ; Su, Miao |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 73.2023, p. 1-12
|
Subject: | Customer loyalty | Green cooperation | green Shopping | Last-mile delivery | Sustainable consumption behavior | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Umweltbewusstsein | Environmental consciousness | Öko-Marketing | Green marketing | Öko-Produkt | Sustainable product | Nachhaltiger Konsum | Sustainable consumption | Logistik | Logistics | Nachhaltige Entwicklung | Sustainable development | Kundenbindung | Customer retention |
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