Head and Heart in Quality Implementation--Applying the Quality Philosophy within Irish Healthcare Institutions
| Year of publication: |
2004
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|---|---|
| Authors: | Downey-Ennis, Kay ; Harrington, Denis ; Williams, Brian |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 15.2004, 8, p. 1143-1154
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