Hospitality front-line employees : a meta-analysis of emotion management at work
Lenna V. Shulga, James A. Busser, and Denise H.R. Molintas
| Year of publication: |
2025
|
|---|---|
| Authors: | Shulga, Lenna V. ; Busser, James A. ; Molintas, Denise H. R. |
| Published in: |
The Cornell hospitality quarterly. - Thousand Oaks, Calif. : Sage, ISSN 1938-9663, ZDB-ID 2381244-8. - Vol. 66.2025, 2, p. 172-195
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| Subject: | front line employee | emotions | appraisal theory of emotion | emotion management | display rules | satisfaction | burnout | job performance | Emotion | Arbeitsverhalten | Work behaviour | Arbeitszufriedenheit | Job satisfaction | Burnout | Arbeitspsychologie | Organizational psychology | Meta-Analyse | Meta-analysis | Arbeitsleistung | Job performance | Verhalten in Organisationen | Organizational behaviour | Krankenhaus | Hospital | Arbeitskräfte | Workforce |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/19389655241249605 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015371665