How credibility affects eWOM reading : the influences of expertise, trustworthiness, and similarity on utilitarian and social functions
Year of publication: |
2014
|
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Authors: | Reichelt, Jonas ; Sievert, Jens ; Jacob, Frank |
Published in: |
Journal of marketing communications. - Abingdon : Taylor & Francis, ISSN 1352-7266, ZDB-ID 1317851-9. - Vol. 20.2014, 1/2, p. 65-81
|
Subject: | electronic word-of-mouth | eWOM reading | credibility | trustworthiness | expertise | similarity | Glaubwürdigkeit | Credibility | Virales Marketing | Viral marketing | Online-Marketing | Internet marketing | Vertrauen | Confidence | Social Web | Social web | Konsumentenverhalten | Consumer behaviour |
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