How customers respond to the assistive intent of an E-retailer?

Saeed Shobeiri; Ebrahim Mazaheri; Michel Laroche

Year of publication:	2014
Authors:	Shobeiri, Saeed ; Mazaheri, Ebrahim ; Laroche, Michel
Published in:	International journal of retail & distribution management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-0552, ZDB-ID 1026884-4. - Vol. 42.2014, 5, p. 369-389
Subject:	Assistive intent \| E-retailer \| Web site attitudes \| Web site involvement \| Web site patronage intentions \| Website \| Konsumentenverhalten \| Consumer behaviour \| Beziehungsmarketing \| Relationship marketing \| Online-Handel \| Online retailing \| Kundenzufriedenheit \| Customer satisfaction \| Electronic Commerce \| E-commerce \| Social Web \| Social web

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