How determinant attributes of service quality influence customer-perceived value: An empirical investigation of the Australian coffee outlet industry
| Year of publication: |
2010
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|---|---|
| Authors: | Chen, Po-Tsang ; Hu, Hsin-Hui |
| Published in: |
International journal of contemporary hospitality management. - Bradford : Emerald, ISSN 0959-6119, ZDB-ID 11614341. - Vol. 22.2010, 4 (1.1.), p. 535-552
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