How determinant attributes of service quality influence customer-perceived value : an empirical investigation of the Australian coffee outlet industry
Po-Tsang Chen and Hsin-Hui Hu
| Year of publication: |
2010
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|---|---|
| Authors: | Chen, Po-tsang ; Hu, Hsin-hui |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 22.2010, 4, p. 535-551
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| Subject: | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Betriebliche Wertschöpfung | Value creation | Konsumentenverhalten | Consumer behaviour | Australien | Australia |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008651306