How do expressed emotions affect the helpfulness of a product review? : evidence from reviews using latent semantic analysis
Shimi Naurin Ahmad and Michel Laroche
| Year of publication: |
2015
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| Authors: | Ahmad, Shimi Naurin ; Laroche, Michel |
| Published in: |
International journal of electronic commerce : IJEC. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1086-4415, ZDB-ID 1402660-0. - Vol. 20.2015/2016, 1, p. 76-111
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| Subject: | Cognitive appraisal theory | emotions in online reviews | helpfulness of online reviews | latent semantic analysis | online word of mouth | online reviews | Emotion | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing | Social Web | Social web | Personalisierung | Personalization | Internet | Kognition | Cognition | Bewertung | Evaluation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10864415.2016.1061471 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011413577