Understanding consumers' sentiment expressions in online reviews : a hybrid approach
Year of publication: |
2022
|
---|---|
Authors: | La, Liqing ; Xu, Feifei ; Ren, Qun ; Zhen, Feng ; Lobsang, Tashi |
Subject: | eWoM | online reviews | sentiment | text mining | theme park | user-generated content | Virales Marketing | Viral marketing | Social Web | Social web | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing | Emotion | Personalisierung | Personalization | Bewertung | Evaluation | Internet | Freizeitwirtschaft | Leisure industries | Verbrauchervertrauensindex | Consumer confidence index | Kundenintegration | Customer integration |
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