How does a new institution spread? : travel agencies' adoption of the service quality assurance programme
Huei-Wen Pao, Hsueh-Liang Wu and Wei-Hwa Pan
| Year of publication: |
2010
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|---|---|
| Authors: | Pao, Huei-wen ; Wu, Hsueh-liang ; Pan, Wei-hwa |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 30.2010, 7/8, p. 1047-1061
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| Subject: | Reisevermittler | Travel agency | Dienstleistungsqualität | Service quality | Institutioneller Wandel | Institutional change | Taiwan |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003996054