How does employee commitment impact customers' attitudinal loyalty?
Year of publication: |
2022
|
---|---|
Authors: | Agyeiwaah, Elizabeth ; Dayour, Frederick ; Zhou, Yong |
Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 5.2022, 2, p. 350-376
|
Subject: | Attitudinal loyalty | China | Employee commitment | Greater bay area | Mediation | Satisfaction | Mitarbeiterbindung | Employee retention | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Konsumentenverhalten | Consumer behaviour |
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