How online trust and online brand equity translate online- and omni-channel-specific instruments into repurchase intentions
| Year of publication: |
2021
|
|---|---|
| Authors: | Swoboda, Bernhard ; Winters, Amelie ; Fränzel, Nils |
| Published in: |
Marketing : ZFP ; journal of research and management. - München : Beck, ISSN 0344-1369, ZDB-ID 717348-9. - Vol. 43.2021, 1/2, p. 37-53
|
| Subject: | Omni-Channel Retailing | Online-Specific Instruments | Omni-Channel-Specific Instruments | Online Trust | Online Brand Equity | Repurchase Intention | Vertrauen | Confidence | Online-Handel | Online retailing | Markenimage | Brand image | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Online-Marketing | Internet marketing | Social Web | Social web | Markenführung | Brand management |
-
Santi, Pedro Victor de, (2023)
-
Framework for success of online brand management : a systematic literature review
Bilro, Ricardo Godinho, (2016)
-
Timeliness, transparency, and trust : a framework for managing online customer complaints
Stevens, Jennifer L., (2018)
- More ...
-
Swoboda, Bernhard, (2021)
-
Management von Handelsunternehmen in einer digitalen Zukunft
Swoboda, Bernhard, (2020)
-
Kundenwirkung von "Holographic Shopping", "Augmented Reality" und "Embodied Robots" im Handel
Swoboda, Bernhard, (2023)
- More ...