How operational capability affects hospital performance? : role of environmental turbulence

Hardeep Chahal, Mahesh Gupta, Madhu Bala, T.C. Edwin Cheng

Year of publication:	2024
Authors:	Chahal, Hardeep ; Gupta, Mahesh Chander ; Bala, Madhu ; Cheng, T. C. E.
Published in:	International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 49.2024, 2, p. 221-248
Subject:	operational capability \| OC \| environmental turbulence \| performance \| hierarchical regression analysis \| hospital industry \| Krankenhaus \| Hospital \| Unternehmenserfolg \| Firm performance \| Gastgewerbe \| Hospitality industry \| Strategisches Management \| Strategic management \| Ressourcenorientierter Ansatz \| Resource-based view

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