How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers
Kayhan Tajeddini, Thilini Chathurika Gamage, Waseem Ul Hameed, Gretel Qumsieh-Mussalam, Milad Hooshmand Chaijani, S. Mostafa Rasoolimanesh, Andreas Kallmuenzer
| Year of publication: |
2022
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|---|---|
| Authors: | Tajeddini, Kayhan ; Gamage, Thilini Chathurika ; Ul Hameed, Waseem ; Qumsieh-Mussalam, Gretel ; Chaijani, Milad Hooshmand ; Rasoolimanesh, S. Mostafa ; Kallmünzer, Andreas |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 100.2022, p. 1-16
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| Subject: | Airbnb | Customer loyalty | Revisit intention | Self-gratification value | Social value | Value-attitude-behavior hierarchy | Beziehungsmarketing | Relationship marketing | Soziale Werte | Social values | Kundenwert | Customer value | Kundenbindung | Customer retention | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2021.103093 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013266150