How small hotels can drive value their way in infomediation : the case of "Italian hotels vs. OTAs and TripAdvisor"
Elisabetta Raguseo, Paolo Neirotti, Emilio Paolucci
| Year of publication: |
September 2017
|
|---|---|
| Authors: | Raguseo, Elisabetta ; Neirotti, Paolo ; Paolucci, Emilio |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 54.2017, 6, p. 745-756
|
| Subject: | Value creation | Value capture | OTAs | Hotels | Online customer reviews | Hotellerie | Hotel industry | Betriebliche Wertschöpfung | Italien | Italy | Kundenwert | Customer value | KMU | SME | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.im.2016.12.002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011748600