How to grow a brand : retain or acquire customers?
Year of publication: |
2014
|
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Authors: | Riebe, Erica ; Wright, Malcolm ; Stern, Philip ; Sharp, Byron |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 67.2014, 5, p. 990-997
|
Subject: | Acquisition | Defection | Hendry model | Banking | Pharmaceuticals | Beziehungsmarketing | Relationship marketing | Übernahme | Takeover | Markenartikel | Brand | Bank | Markenführung | Brand management | Pharmaindustrie | Pharmaceutical industry | Konsumentenverhalten | Consumer behaviour | Kundengewinnung | Customer acquisition | Arzneimittel |
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