How to measure service quality in internet banking
Eduardo Torres-Moraga; Arturo Z. Vasquez-Parraga; Cristobal Barra
Year of publication: |
2010
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Authors: | Torres-Moraga, Eduardo ; Vasquez-Parraga, Arturo Z. ; Barra, Cristobal |
Published in: |
International journal of services and standards. - Olney : Inderscience, ISSN 1740-8849, ZDB-ID 21787979. - Vol. 6.2010, 3/4, p. 236-255
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