How were perceived quality, satisfaction, and loyalty affected by sensory in F&B?
Nguyen Hong Quan, Nguyen Thuy Linh, Tran Le Thu Thao, Hoang Thi Hong Thom and Nguyen Thi Thu An
| Year of publication: |
2024
|
|---|---|
| Authors: | Nguyen Hong Quan ; Nguyen Thuy Linh ; Tran Le Thu Thao ; Hoang Thi Hong Thom ; Nguyen Thi Thu An |
| Published in: |
International journal of services and standards : IJSS. - Genève : Inderscience Enterprises, ISSN 1740-8857, ZDB-ID 2205103-X. - Vol. 14.2024, 1, p. 1-27
|
| Subject: | perceived quality | customer satisfaction | loyalty | customer experience | marketing | F&B service | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Produktqualität | Product quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJSS.2024.140079 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015066987