Human-robot interaction : conceptualising trust in frontline teams through LEGO® Serious Play®
Olga Simon, Barbara Neuhofer, Roman Egger
| Year of publication: |
2020
|
|---|---|
| Authors: | Simon, Olga ; Neuhofer, Barbara ; Egger, Roman |
| Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 35.2020, p. 1-10
|
| Subject: | Co-creation | Collaboration | Hospitality | Human-robot interaction | LEGO® serious play® | Robotics | Trust | Arbeitsgruppe | Team | Vertrauen | Confidence | Krankenhaus | Hospital | Roboter | Robot | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Soziale Beziehungen | Social relations |