A hybrid multi-attribute decision-making model for the systematic evaluation of exoticism-themed retail spaces from the perspective of consumer experience
Year of publication: |
2024
|
---|---|
Authors: | Zheng, Wei-Quan ; Cheung, Sze-Man ; Zhu, Bo-Wei ; Xiong, Lei ; Tzeng, Gwo-hshiung |
Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 79.2024, Art.-No. 103848, p. 1-22
|
Subject: | Caption evaluation method (CEM) | Consumer experience | DEMATEL | Exoticism-themed | Kano model | MADM | Retail spaces | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour |
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