"I'll stand by you" : understanding customers' moral decoupling processes and supportive behavioral intentions in cases of corporate misconduct
Year of publication: |
2022
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Authors: | Kim, Soojin ; Krishna, Arunima |
Published in: |
Journal of marketing communications. - London : Routledge, ISSN 1466-4445, ZDB-ID 2020291-X. - Vol. 28.2022, 7, p. 745-767
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Subject: | Brand identity fusion | brand immunity | brand transgression | buycott intention | moral decoupling | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Markenimage | Brand image | Firmenimage | Corporate reputation | Unternehmensethik | Business ethics | Persönlichkeitspsychologie | Personality psychology | Verbrauchereinstellung | Consumer attitudes | Beziehungsmarketing | Relationship marketing | Ethik | Ethics |
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