Identify corporate customer's expectations at Bank Saderat Iran and represent a model for their expectations
Majid Esmaeilpour and Amrollah Sayadi
| Year of publication: |
2015
|
|---|---|
| Authors: | Esmaeilpour, Majid ; Sayadi, Amrollah |
| Published in: |
International journal of applied business and economic research. - New Delhi : Serials Publ., ISSN 0972-7302, ZDB-ID 2460416-1. - Vol. 13.2015, 1, p. 295-308
|
| Subject: | Customer's expectations | Corporate customers | Quality of services | Bank Saderat Iran | Model of customer's expectations | Iran | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Bank | Erwartungsbildung | Expectation formation |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011376385