Identifying and prioritising of KPIs based on BSC by multi-criteria decision making : the case of the central post office in Isfahan
Somaye Sharifi and Hadi Shirouyehzad, Ali Nasr Esfahani
| Year of publication: |
2016
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| Authors: | Sharifi, Somaye ; Shirouyehzad, Hadi ; Esfahani, Ali Nasr |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 19.2016, 4, p. 423-445
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| Subject: | performance evaluation | key performance indicators | KPIs | balanced scorecard | BSC | multi-criteria decision making | MCDM | Performance-Messung | Performance measurement | Balanced Scorecard | Balanced scorecard | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | AHP-Verfahren | AHP approach | Betriebliche Kennzahl | Financial ratio |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011646580