Identity on the line : constructing professional identity in a HR call centre
Year of publication: |
2011
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Authors: | Pritchard, Katrina ; Symon, Gillian |
Published in: |
Work, employment & society : a journal of the British Sociological Association. - Los Angeles, Calif. [u.a.] : Sage, ISSN 0950-0170, ZDB-ID 638222-8. - Vol. 25.2011, 3, p. 434-450
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Subject: | Callcenter | Call centre | Persönlichkeitspsychologie | Personality psychology | Unternehmenskultur | Corporate culture | Kulturelle Identität | Cultural identity |
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