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Identities on call : impact of impression management on Indian call center agents
Raghuram, Sumita, (2013)
Brands at work : the search for meaning in mundane work
Brannan, Matthew J., (2015)
Stories of calling : how called professionals construct narrative identities
Bloom, Matt, (2021)
Identity on the line: constructing professional identity in a HR call centre
Pritchard, Katrina, (2011)
Picture perfect? : exploring the use of smartphone photography in a distributed work practice
Pritchard, Katrina, (2014)
Performing the responsive and committed employee through the sociomaterial mangle of connection
Symon, Gillian, (2015)