Impact of customer experience on attitude and repurchase intention in online grocery retailing : a moderation mechanism of value co-creation
Kumari Anshu, Loveleen Gaur, Gurmeet Singh
| Year of publication: |
2022
|
|---|---|
| Authors: | Anshu, Kumari ; Gaur, Loveleen ; Gurmeet Singh |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 64.2022, p. 1-13
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| Subject: | Attitude | Attitude-behaviour-context theory | Multi attribute utility theory | Online customer experience | Online grocery shopping | Repurchase intention | Value Co-Creation | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Lebensmitteleinzelhandel | Food retailing | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Kundenwert | Customer value |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2021.102798 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013209516