Impact of Packaging on Consumer Buying Behaviour : A Study on Cosmetic Products

This paper aims at analysing the impact of cosmetic products’ packaging on consumer buying behaviour. The objective of this study is to determine the impact of packaging elements on consumer buying decision process for cosmetic products. Packaging is considered as a strategic tool to amplify the competitiveness of products. The packaging elements that influence the consumer buying behaviour are colour, design, label, language, printed information, background image, innovative packaging, packaging material quality and font style. This study is based on both primary and secondary data. To conduct the research, convenience sampling has been adopted as it is least expensive, least time consuming and most convenient. The study shows that innovative packaging of cosmetics has the most influential effect on consumer buying behaviour compared to the other packaging elements. The demographic characteristics of the target consumers must be studied while designing package for cosmetics as consumers’ buying behaviour varies in terms of their gender, age and occupation. This study can be a useful tool for all cosmetic companies who are likely to survive in the competitive market of the cosmetic industry and sustain their good image