Impact of student perceived service quality and faculty transformational leadership on student satisfaction and student motivation : an empirical study
Nikhil Agrawal, Dhruv Sangwan, H. Mahesh Prabhu
| Year of publication: |
2022
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|---|---|
| Authors: | Agrawal, Nikhil ; Sangwan, Dhruv ; Prabhu, H. Mahesh |
| Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 41.2022, 3, p. 343-356
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| Subject: | higher education | India | service quality | student motivation | student satisfaction | transformational leadership | Dienstleistungsqualität | Service quality | Studierende | Students | Führungsstil | Leadership style | Indien | Kundenzufriedenheit | Customer satisfaction | Hochschule | Higher education institution | Motivation | Arbeitszufriedenheit | Job satisfaction | Leistungsmotivation | Work motivation |
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