Impacts of information and communication technology implementations on employees' jobs in service organizations in India : a multi-method longitudinal field study
Year of publication: |
2010
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Authors: | Venkatesh, Viswanath ; Bala, Hillol ; Sykes, Tracy Ann |
Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 19.2010, 5, p. 591-613
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Subject: | Indien | India | Informationstechnik | Information technology | Dienstleistungssektor | Service industry | Einführung | Implementation | Feldforschung | Field research |
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