Implicit managerial theories about followers and customers
Sabine Hommelhoff
| Year of publication: |
2017
|
|---|---|
| Authors: | Hommelhoff, Sabine |
| Published in: |
Journal of service theory and practice : JSTP. - Bingley : Emerald, ISSN 2055-6225, ZDB-ID 2819789-6. - Vol. 27.2017, 1, p. 47-68
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| Subject: | Customer relationships | Management | Leadership styles | Customer service | Theory X | Implicit customer theories | Implicit theories | Theory Y | Beziehungsmarketing | Relationship marketing | Theorie | Theory | Führungsstil | Leadership style | Kundenservice | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSTP-05-2015-0124 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011601107