Importance-performance analysis of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Cynthia Mejia, Monika Bąk, Piotr Zientara, Marissa Orlowski
| Year of publication: |
2022
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| Authors: | Mejia, Cynthia ; Bąk, Monika ; Zientara, Piotr ; Orlowski, Marissa |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 103.2022, p. 1-10
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| Subject: | Consumer perceptions | Importance-performance analysis | Post-pandemic | Restaurant | Social Sustainability | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | USA | United States | Kundenzufriedenheit | Customer satisfaction | Nachhaltigkeit | Sustainability | Nachhaltige Entwicklung | Sustainable development | Corporate Social Responsibility | Corporate social responsibility | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2022.103209 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013209275